New Preticket option: Speeding up service for Retail

But there's always something that can be done. At GoldenRace, we know this: that's why we've launched the Preticket option, a new tool that facilitates in-store operations and enhances the experience for both players and the staff.

With the Preticket, players no longer need to queue at the cashier just to make their selections - no more customers waiting endlessly for a decision, lost bets and misunderstandings.

Instead, they can take their time, explore the options and choose what the bets they want using a self-service terminal.

Once they confirm the bets, the terminal generates a unique code, which the player either memorises or notes down - quick tip: a photo with their phone works too. Then, at the counter, the cashier enters the code, processes the payment and prints the ticket. That’s it. Shorter queues, faster transactions, happier customers.

With players placing their own bets in advance, your staff is now free to focus on processing payments. In fact, many shops may find they need fewer people on the floor. Meanwhile, players enjoy greater autonomy and faster service. The result? More bets placed per hour, less employees and a better betting experience for everyone.

To activate it in your shop, simply get in touch with GoldenRace’s KAM or Sales Representative for setup support and activation requirements.

Making things easier for you and your players is what drives our innovation. That’s why, in addition to the Preticket option, we’ve also launched In-shop Mobile - another Retail innovation designed to cut down on printing paper and hardware costs. You can discover more about this tool and our sustainability efforts in our blog and on the dedicated page at Softquo Holding website.