Question 1

Are Virtual Sports a substitute for real sports?

Accepted Answer

Virtual Sports are well known in the industry as a permanent, complementary, profitable option for betting operators and bookmakers to engage their players and add traffic to their Sportsbooks. They are especially valued during complicated months when real sports betting is down because of high payouts or other issues. Currently, Virtual Sports provide the same amount of traffic (or even more) than sports betting in many countries around the world.

Question 2

Can I manage my odds like a real bookmaker?

Accepted Answer

Virtual bookmakers can easily set up their odds on the sports like a real Sportsbook, managing the risks with proper risk management tools like max payout, max reward, max bet and many more

Question 3

Do I have POS terminals with GoldenRace Solutions?

Accepted Answer

GoldenRace offers several B2B Retail solutions for betting shops of all sizes, operating in the most varied parts of the world. GoldenRace’s advanced POS terminal Mobiprint comes preloaded with the company’s cashier software and allows retail betting operators to charge and print tickets easily and with high connectivity.This solution is highly effective in regions where there is a low internet connection. When it is combined with the satellite delivery of the most popular games on one screen, it results in the lowest-cost, high-quality retail solution in the market.

Question 4

How do I integrate Vbox with my current system?

Accepted Answer

GoldenRace’s betting software for land-based operators (Vbox) is very easy to integrate in a betting shop system. If the computer running the system has Windows, the process is similar to the installation of an app or computer programme.GoldenRace’s team delivers all the necessary manuals and instructions, and the support team is available 24/7, every day of the year, to assist you immediately in every step of the installation process or for any doubt that you may have.

Question 5

How does a virtual Horse Racing work?

Accepted Answer

GoldenRace Virtual Horse Racing has the same playability and rules as the real thing. Players can make their own selection(s) as usual, placing their bets and enjoying the visual excitement of one of the world's leading sports games. The odds reflect real-world markets and are developed by our own Racing Odds Team. Players can even make combination bets (parlay), just like in non-virtual markets.

Question 6

How does Vbox work?

Accepted Answer

Vbox is GoldenRace’s betting software for land-based operators. A complete and innovative HTML5 platform including preloaded Virtual Sports and games.It is easily installable and manageable, with automatic and light tools updates.

Question 7

How exactly are game results determined?

Accepted Answer

Our Virtual Sports algorithms calculate the probability of all potential outcomes in an event, and the odds are set accordingly. Then, based on the probabilities, the RNG selects a result.

Question 8

Is GoldenRace software suitable for my betting platform?

Accepted Answer

GoldenRace software is suitable for every betting platform. We go beyond the concept of virtuals to provide true-to-life betting products on complete Retail and Online platforms for operators around the world. Our solution is available for all types of land-based, desktop and mobile operators, from small shops and platforms to industry leaders, after a fast integration. All our partners can enjoy the benefits of the highest-qualityRetail betting platform with the lowest investment costs in the market.

Question 9

Is it possible to customise GoldenRace's betting games?

Accepted Answer

GoldenRace can place bookmakers’ branding directly in the game thanks to the customisation service. All solutions are completely white-label – ready to add logos and company colours to every aspect of the games, including the cashier interface, game viewers, tickets, betting panels and in-game assets. We also offer the option to adapt the design layouts as required, and cross-promote all points of contact between the bookmakers’ companies and their players. GoldenRace's Online solution can be integrated directly into other sites. No pop-ups or new windows will open. GoldenRace ensures absolute reliability and security across all platforms, products and solutions. The platform is completely manageable, customisable, reliable and secure.

Question 10

Is it possible to predict an RNG?

Accepted Answer

An RNG generates numbers in such a way that no individual number can be predicted from the knowledge of the other numbers, so an RNG is unpredictable. In virtual games, after the odds are shown for a certain time, the clock counts down until the market is closed and no more bets are allowed. It is exactly then that the result is generated by the RNG.

Question 11

Is there any warranty that RNG is working correctly?

Accepted Answer

It is very important that a reputable independent third party verifies and certifies the RNG to ensure that it works as it should.

Question 12

RNG in the gambling software

Accepted Answer

Random Number Generation is frequently used in the gambling industry, since the very first steps of betting games. In fact, dice or flipping coins are hardware or physical Random Number Generators, for example, as they give unpredictable results.As a software (computational method), it started to be used more recently to give random results for virtual games, not only for online businesses but also at casinos and betting shops.RNG software is a complex, very secure, and trustable way of developing virtual games, and it is frequently tested and audited by third-party companies.

Question 13

VLT GoldenRace

Accepted Answer

GoldenRace offers a Self-Service Betting Terminal solution (SSBT) and software for Virtual Sports and games for VLTs (Video Lottery Terminals).If a client wants to buy the terminal and GoldenRace’s software, the company offers the whole package in a VRTech terminal preloaded with GoldenRace’s complete gaming suite.If clients just want a VLT or VLTs with more games, GoldenRace can offer it through its specialised company VRTech.

Question 14

What are the main advantages of having HTML5 betting software?

Accepted Answer

Having HTML5 betting software ensures, among other advantages, a faster creation and enhancement of new products and solutions. It also improves security, scalability, and reliability.Thanks to the ultimate HTML5 technology, games run smoothly on various devices and operating systems and integrations are more flexible and easy to access and use, even in countries with a low Internet connection.

Question 15

What are the main advantages of Virtual Football?

Accepted Answer

As an operator, Virtual Football, and in fact every Virtual Sport, allows players to set the desired RTP (Return To Player) and payout, being a much more stable process. This enables operators to acquire a predictable and steady income.Another important feature, which is unique from GoldenRace’s Virtual Football, is that its maths mixes RNG and several parameters according to real teams’ performance, resulting in a more realistic, unpredictable, and attractive way of betting that is also secure and reliable.With an abbreviated duration of events and 24/7 availability of pre-recorded and live-rendered games, players are able to bet on several events per day, so operators boost their benefits by generating more tickets.Virtual Sports have proven to be the natural addition to any Sportsbook, since it is the only vertical which manages to cover so many aspects that players love about the sports betting experience. Plus, it doesn’t require any training, offering a familiar layout that players are used to with a zero learning curve.

Question 16

What are Virtual Sports?

Accepted Answer

Virtual Sports are visual recreations of sporting events used for betting purposes. These recreations can be achieved by 3D graphics and animations, pre-recorded games or a combination of both. The outcome of each event is calculated by a secure Random Number Generator.

Question 17

What are Virtual Sports' main advantages?

Accepted Answer

One of the main advantages of Virtual Sports is that players don’t need to wait for hours, days, or weeks for the sports events to start. In the Instant Mode, they will start immediately after the bets are placed and the “Start” button is clicked. In the Schedule Mode, there are only a few minutes between events, so there is a much higher frequency than in real sports.Also, Virtual Sports are available when real sports are not, and players don’t need any previous knowledge.

Question 18

What can I manage from the back office?

Accepted Answer

GoldenRace’s back office is included in the company’s multichannel software and allows full remote control of the business, with easy access and management of complex structures, security roles configuration, Jackpots and Mega Jackpots creation, and so on.More specifically, thanks to GoldenRace’s back office you can regionalise the offer, according to language, currency or symbols, and control profits by adapting paytables and creating bonuses according to the amount of traffic or income needed.The tool includes a turnover tab with detailed business metrics and insights; a charts tab for chart reporting including data range filtering; a reports tab for generating invoices, settlements, lottos, and POS; and a tickets tab with detailed ticket information including advanced filtering and controls; among others.

Question 19

What does RTP mean?

Accepted Answer

RTP or Return to Player is a measure of the percentage of stakes a game returns to players.It guarantees that certain players, after a minimum number of bets in general, will receive the corresponding amount of money as a prize.

Question 20

What is a Random Number Generator (RNG)?

Accepted Answer

A random number generator (RNG) is a process designed to generate a set of random numbers that show no detectable patterns. In Virtual Gaming, producing unpredictable results is extremely important and certified RNGs are the key to achieving it.What is RNG used for?The RNG is at the heart of Virtual Gaming, it is used by the system to select the next competitors/horses/dogs in a race, and to generate the finishing order of a race or the winners in other types of Virtual Sports competitions. In other words: they generate the results of all our virtual games.Is it possible to predict an RNG?An RNG generates numbers in such a way that no individual number can be predicted from the knowledge of the other numbers, so an RNG can’t be predicted. In virtual games, after the odds are shown for a certain time, the clock counts down until the market is closed and no more bets are allowed. It is exactly then that the result is generated by the RNG.Is there any warranty that RNG is working correctly?It is very important that a reputable independent third party verifies and certifies the RNG to ensure that it works as it should.

Question 21

What is a real bet? What is a virtual bet?

Accepted Answer

A real bet is made on a Sportsbook to place a bet on a real sports event or championship, and the outcome is determined by the team or the sportsperson’s performance. A virtual bet involves gambling on virtual games, and the outcome is determined by an RNG in an unbiased way.GoldenRace’s virtual outcomes are a mixture of RNG and parameters from real teams’ performance, which makes the company's games really engaging and unpredictable.

Question 22

What is DNB in betting vocabulary?

Accepted Answer

DNB or Draw No Bet is a betting market in which the player is betting for a team to be the winner of the event. If that team wins, the player wins, and if the team loses, the player loses. DNB removes the option of a draw, so if the match ends in a tie, the player's stake is entirely refunded.

Question 23

What is RNG used for?

Accepted Answer

The RNG is at the heart of Virtual Gaming, it is used by the system to select the next competitors/horses/dogs in a race, and to generate the finishing order of a race or the winners in other types of Virtual Sports competitions. In other words: they generate the results of all our virtual games.

Question 24

What is the back office?

Accepted Answer

GoldenRace’s unified and intuitive administrative back office has absolutely everything centralised. Bookmakers can control every aspect of their businesses, having a complete vision of the account settings, direct creation and control of Jackpots, ticketing in a chosen time period information, detailed analysis of business metrics, statistical information for a selected time range, and creating different reports issues such as Invoice, Settlement, Lotto, POS, among others.

Question 25

What is the difference between Virtual and real football?

Accepted Answer

The main difference between virtual and real football is that with Virtual Football players watch either a pre-recorded or live-rendered virtual match, with a future result that is defined by certified RNG software.In a Sportsbook, you can bet on real football matches pre-game or live, and you may have to wait for the event to occur for many hours, days, or even weeks. When you bet on Virtual Football, you bet on a near-future result that will happen either immediately or in a few minutes.Competitors in a Virtual Football match can be pre-recorded from real events, 3D-created, or a combination of both.Real football is always scheduled at a certain hour and day of the year, and it can be watched live. Pre-recorded and live-rendered Virtual Football allows players to enjoy and bet on both virtual and real football.Finally, Virtual Football events usually present an abbreviated duration of the match, highlighting its most important moments and lasting only a few minutes.These Virtual Football features allow players to bet more frequently, skip matchdays, bet on multiple leagues and tournaments, and even bet on different sports and games at the same time.

Question 26

What is Virtual Football?

Accepted Answer

Virtual Football, like the rest of the Virtual Sports, is a visual recreation of sporting events used for betting purposes. These recreations can be achieved by 3D graphics and animations, pre-recorded games, or a combination of both. The outcome of each event is calculated by a secure Random Number Generator.GoldenRace’s Virtual Football possesses unique characteristics and features, both in the visuals and in the algorithms defining the outcome. All these features make this Virtual Football the most realistic and engaging one, and also the most played virtual football in the industry, generating over 20 million bets on a daily basis.Virtual Football at GoldenRace masters outstanding visual FX due to the use of the latest motion-capture trends and proprietary technologies to establish a major precedent in the virtual game industry. In addition, GoldenRace’s Virtual Football mixes the RNG-based outcome with realistic odds inspired by real teams’ performance.

Question 27

What makes GoldenRace football different from others?

Accepted Answer

GoldenRace has always been at the forefront of the industry in the in-house creation and distribution of its Virtual Football. From its live-rendered technology, which makes it the most convenient and cost-effective solution for betting shops, and its market-leading filming and 3D technology, to the great number of leagues and tournaments updated in no time and great features added to the game and betting solution every month... Every innovation has been carefully crafted to significantly increase players' satisfaction and operators' profit.The latest technology developed in-house makes GoldenRace’s Virtual Football as realistic as possible; an immersive experience with a real Sportsbook lookalike. Cutting-edge motion capture technologies, real team moves from professional players, real sports camera angles, incredible visual and sound FX, a voice-over from commentators in all major languages, realistic odds and a familiar betting interface, among others, make GoldenRace’s most authentic 3D football simulation in the market and the industry top revenue Virtual Football, generating more than 20 million bets on a daily basis.This success is largely due to how attractive our virtual football leagues are: players can bet on their favourite teams every few minutes, without having to wait for the real game. Since the odds and results in our virtual games are as close to reality as possible, along with the familiar Sportsbook interface of our betting solutions, the experience of betting in our football league has become immersive and generates the same number of tickets to many of our partners as the real league!

Question 28

Why are GoldenRace Virtual Sports different?

Accepted Answer

The odds displayed on the betting panels have been calculated using real sports data provided by professional bookmakers, to be as realistic as possible.The betting formats are like a real Sportsbook, but with a virtual outcome.Every element of our betting platform has been optimised to be more familiar for sports bettors: betting panels, combinations, odds and bonus models. For that reason, there is a zero learning curve for players to play GoldenRace Virtual Sports while they wait for real sports events to take place.Our games are continuously improving with the latest technologies, such as the ultimate motion capture trends, a set of proprietary Visual FX, exceptional filming techniques, scanning technologies, and full live rendering, which allows betting shops to have our more than 20 leagues and tournaments with really high quality at a very low cost of installation and maintenance.

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