PRIVACY POLICY



The protection of your privacy is a very serious concern to SOFTQUO HOLDING LTD therefore we want you to be able to visit our web pages without being concerned about security issues.

The following Privacy Policy will provide you with an overview of how SOFTQUO HOLDING LTD guarantees the protection of your privacy, the type of data being collected as well as its main purpose.

1. Personal information that may be requested

Depending on your use of our website, we may ask you for the following information:

Newsletter

If you are interested in being updated about our products, services and activity; we will ask you for a contact email so that we can communicate with you.

You would be able to find more information about data protection in the respective newsletter form.

Jobs

In case you would like to join our team, we will ask you to provide us with full name, location, phone, email and CV, as well as additional data that may be required for the contracting process.

You would be able to find more information about data protection in the respective jobs form.

Contact

In case you would like us to contact you for a future partnership or collaboration, we will ask you for your full name, company, job position, country, email, phone number, language, additional information that may help us to provide a detailed response.

You would be able to find more information about data protection in the respective contact form.

Cookies

During your usage of our website, we would need to process your cookies information.

Cookies are text files used to identify your device while you use our website. The information contained in a cookie is created by the server once you enter the website.

This data is classified with an ID unique to you and your computer. It allows our system to recognise when you come back to our networks.

Softquo Holding will not be responsible for the privacy and cookie policy that third parties websites that appear in this page.

REMINDER: Please, if you are younger than 18 years, do not complete any form we have or try to contact us.

2. Data processor and contact details

All the data provided by you will be processed according to the General Data Protection Regulation (GDPR) and national laws and regulations. You can find the contact data of the controller/responsible, processor, Data Protection Officer and public authorities below:

Contact

Responsible: SOFTQUO HOLDING LTD
Data protection officer: MARINA ANTÚNEZ FERNÁNDEZ


If you have any problem with the information or solutions provided, you can contact with Malta's Office of the Data Protection Commissioner:

Malta Data Protection Commissioner

Address: Mr Joseph Ebejer 2, Airways House High Street, Sliema SLM 1549
Phone: +356 2328 7100
Fax: +356 2328 7198


For another Data Protection Commissioner you can enter the following link:

3. Which are the uses of your data?

The data you provide, as per section 1 of this policy will be processed to:
  • Respond to requests for information made by visitors at goldenrace.com through its forms.
  • To send commercial information as requested by the users.
  • Management of employment processes.
  • Control of the website in order to prevent and detect any fraudulent use as well as unauthorised accesses.
  • Improve your web browsing experience.

4. Legitimation for the treatment

The legal basis for the processing of data is your consent. If you are interested in receiving information from us by sending forms, you express your free, informed and voluntary consent to the processing of data by Softquo Holding, its group or companies intended to provide you with this information.

You may withdraw your consent to the processing of your data at any time by contacting our team, in accordance with the information in section two of this policy.

If our relationship is contractual, the legal basis for data processing is the execution of a contract.

We will process the information for the duration of the contract and store the information for the legally determined period.

5. Information transfer

SOFTQUO HOLDING LTD is the parent company of several companies that work under the Golden Race brand, in order to provide you with any requested information or to process the data as per section three we may need to disclose your information to our group companies.

This information may also be shared with our designated company for marketing purposes “Virtual Reality Development” (Spain) as well as with the service provider for the management of communication lists “Mailchimp”.

In the case that there would be any data transmission to a country outside the EU, we assure you the compliance with formal and security requirements as required by GDPR.

6. Third parties’ links

As you can verify, in our website there are several links to external websites. This Privacy Policy is not suitable for them, so we are not responsible for their data processing. If you have any problem with their activity, we invite you to contact public authorities in point 2 (Data Protection Commissioner).

7. Cookies

Cookies are text files used to identify your device while you use our website. The information contained in a cookie is created by the server once you enter the website.

This data is classified with an ID unique to you and your computer. It allows our system to recognise when you come back to our networks.
When you visit our website, we inform you that we need to process the following information:
COOKIE NAME PROVIDER EXPIRY COOKIE PURPOSE
XSRF-TOKEN GoldenRace 2 hours This encrypted cookie is used for security purposes.
goldenrace_session GoldenRace Session (max 4 hours) This encrypted cookie is used to get or set the session ID for the current user's session on the website.
laravel_cookie_consent GoldenRace Persistent Cookie set by the cookie consent plugin to record that you accept the fact that the site uses cookies.
_fbp Facebook 3 months To display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
fr Facebook 3 months To show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.
wd Facebook Session To store the browser window dimensions and is used by Facebook to optimise the rendering of the page.
datr Facebook 2 years To identify the web browser being used to connect to Facebook independent of the logged in user. This cookie plays a key role in Facebook’s security and site integrity features.
usida Facebook 7 days It stores the user's language.
li_gc LinkedIn Session Used to store consent of guests regarding the use of cookies for non-essential purposes.
lidc LinkedIn 1 day To facilitate data center selection.
li_alerts LinkedIn 1 year Used to track impressions of LinkedIn alerts, such as the Cookie Banner and to implement cool off periods for display of alerts.
lang LinkedIn Session Used to remember a user's language setting to ensure LinkedIn.com displays in the language selected by the user in their settings.
bcookie LinkedIn 2 years Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform.
bscookie LinkedIn 2 years Used for remembering that a logged in user is verified by two factor authentication.
UserMatchHistory LinkedIn 1 month LinkedIn Ads ID syncing.
AnalyticsSyncHistory LinkedIn 1 month Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries.
JSESSIONID LinkedIn Session Used for Cross Site Request Forgery (CSRF) protection.
_ym_isad Yandex 2 days Determines whether a user has ad blockers.
_ym_uid Yandex 1 year Used for identifying site users.
_ym_d Yandex 1 year Saves the date of the user's first site session.
yabs-sid Yandex Session Session ID.
_ym_visorc_* Yandex 30 minutes Allows Session Replay to function correctly.
i Yandex 1 year Used for identifying site users.
yandexuid Yandex 1 year Used for identifying site users.
yuidss Yandex 1 year Used for identifying site users.
ymex Yandex 1 year Stores auxiliary information for Yandex.Metrica performance: ID creation time and their alternative values.
_ga Google 2 years Used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site’s analytics reports.
_gid Google 1 day Used to distinguish users.
_gat Google 1 minute Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<#property- id#>.
_gat_gtag_UA_52123149_12 Google 1 minute The GA tracking ID allows the creation of up to 50 different views in Analytics to show data in relation to the website.
_gcl_au Google 3 months Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
SSID Google Persistent Download certain Google tools and save certain preferences, for example, the number of search results per page or the activation of the SafeSearch filter. Adjust the ads that appear in Google Search.
HSID Google 2 years Security cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect user data from unauthorised access.
SIDCC Google 3 months Security cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect visitor data from unauthorised access.
SID Google / YouTube 2 years Download certain Google tools and save certain preferences, for example, the number of search results per sheet or the activation of the SafeSearch filter. Adjust the ads that appear in Google search.
APISID Google 2 years Download certain Google tools and save certain preferences, for example, the number of search results per sheet or the activation of the SafeSearch filter. Adjust the ads that appear in Google search.
SAPISID Google / YouTube 2 years Download certain Google tools and save certain preferences, for example, the number of search results per sheet or the activation of the SafeSearch filter. Adjust the ads that appear in Google search.
AID Google 2 years This cookie from Google Analytics links your activities on other devices you have previously logged into using your Google account. Based on this, the ads you see on your devices are coordinated and conversion events are measured.
NID Google 7 months These cookies are used to collect website statistics and track Google ad conversion rates and personalization.
OTZ Google 1 month Aggregate analysis of website visitors.
1P_JAR Google 1 month These cookies are set via embedded youtube-videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback.
CONSENT Google Persistent Google Cookie Consent Tracker.
IDE Google / doubleclick.net 18 months Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
AEC Google 6 months Unknown
__Secure-1PSID Google 2 years Targeting cookies. Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising.
__Secure-1PAPISID Google 2 years Targeting cookies. Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising.
__Secure-3PSID Google 2 years Builds a profile of website visitor interests to show relevant and personalised ads through retargeting.
__Secure-3PAPISID Google 2 years Builds a profile of website visitor interests to show relevant and personalised ads through retargeting.
__Secure-3PSIDCC Google 2 years Targeting cookies. Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising.

Please note that several cookies are re-directed from external providers, please access the following links for their cookie policies and terms:

8. Basic user’s rights

According to GDPR, you can exercise the following rights:
BASIC INFORMATION OF DATA PROTECTION
Access The organisation must inform about:
  • The purposes of the treatment, categories of personal data that are processed and the possible data communications and their recipients.
  • If possible, the period of conservation of your data. If not, the criteria to determine this term.
  • The right to request the rectification or suppression of the data, the limitation to the treatment, or to oppose it.
  • The right to file a claim with the Control Authority.
  • If an international data transfer occurs, receive information on the appropriate guarantees.
  • The existence of automated decisions (including profiles), the applied logic and consequences of this treatment.
Rectification Interested parties can request:
  • The rectification of inaccurate data and complete incomplete personal data, even with an additional declaration.
Suppression/Deletion Interested parties can request:
  • The suppression of personal data without due delay when any of the cases contemplated concur. For example, illicit treatment of data, or when the purpose that motivated the treatment or collection.

    However, a series of exceptions are regulated in which this right will not apply. For example, when the right to freedom of expression and information should prevail.
Limitation of the treatment Interested parties can request the person in charge to suspend the processing of data when:
  • The accuracy of the data is contested, while the accuracy is verified by the person responsible.
  • The interested party has exercised his right of opposition to the processing of data, while verifying if the legitimate reasons of the responsible party prevail over the interested party.
  • Ask the person responsible to keep your personal data when:
    • The data processing is illegal, and the interested party opposes the deletion of their data and requests instead the limitation of its use.
    • The person in charge no longer needs the data for the purposes of the treatment, but the interested party does need them for the formulation, exercise or defence of claims.
Data portability Interested parties can:
  • Receive the personal data provided in a structured format, of common use and mechanical reading, and be able to transmit them to another responsible, whenever technically possible.
Opposition Interested parties can oppose to the personal data treatment:
  • When for reasons related to your personal situation, the processing of your data must cease unless a legitimate interest is proven or is necessary for the exercise or defence of claims.
  • When the treatment is focused on direct marketing.
Not to be object of individualised decision Interested parties have the right not to be the subject of a decision based solely on automated processing, including profiling, which produces legal effects or affects them.
Exceptions:
  • When it is necessary for the conclusion or execution of a contract.
  • When it is allowed by the Law of the EU or the Member States, with adequate measures to safeguard the rights and freedoms of the owner of the data.
  • When there is explicit consent of the owner of the data.

9. Changes to the Privacy Policy

Softquo Holding may modify and update this Privacy Policy from time to time, it is the visitor's responsibility to read and accept the privacy policy in case new versions are issued.